How To Order?

Here's a step-by-step tutorial:

How to Order?

There are many ways to facilitate your order! You could either create an account first before you shop or after you have you proceed to checkout!

If you do not have an account yet, you are most welcome to browse through our online store to find an item or items to your liking. Please follow the steps below to process and finalize your order.

1. Once you have selected any items you like, you could choose the quantity you require and click on the "Add to bag" button and continue browsing through our online store for more products or proceed to finalizing your order if you are satisfied with your product by clicking on the "Checkout" button.

2. After clicking on the "Checkout" button you will be re-directed to a page where you are able to see your order details to reconfirm. If you have a voucher code, this is your chance to input it!

3. Below you will be required to fill in your personal details and delivery address. Please fill your details as complete as possible to reduce the chances of incorrect deliveries. Please note that we also require your mobile number to ensure that you can be contacted for delivery purposes.

4. Finally, you are able to choose your preferred delivery method that you are most comfortable with. At this point in time, you will be requested to read and Agree to our Terms and Conditions.

5. Payment methods can be selected from a variety of options which will then lead to a page with a unique code included in your payment so we are able to track down your payment quicker. Once you have made your payment you can confirm the payment through the website so we are able to check with our system and accounts and accordingly your order will be processed.

6. Please wait while we process your order, package your items and get it delivered!

Important Notes:

  •          Please note that you have a maximum of 2 days to make a payment and confirm to us.
  •          If there is no payment confirmation our system will automatically cancel your order.
  •          Please contact us at eloi@eloicoco.com if you require any further assistance regarding your order and we will get back to you as soon as possible.

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